Privacy Policy

1. Collection of Data
For the purpose of this document, “We,” “website,” “our” and “” means the website, its related pages, its subsidiarity companies, parent companies, owners, managers and agents, web designers and other companies. may collect personally identifiable information, such as, but not limited to, your e-mail address, name, physical address, telephone number and IP address. If you purchase our Services, we collect and store your billing and credit card information through Stripe, whose terms of use and conditions can be found here.

When you register with, we collect and maintain your account information such as login name, password, email address and contact information. We collect and store the information you enter in the course of generating or editing your document (which may vary depending on the type of document you are preparing), as well as your edited documents.

If you use our business filings or registered agent Services, we collect and store the information you provide about you to share with our registered agent service, attorney network, and other services we outsource but do not keep records of the content of those interactions. does not provide any platform for such interactions. may also collect anonymous demographic information, which is not unique to you, such as your Postal Code, age, gender, preferences, interests and favorites. will not delete customer information other than upon customer request. However, reserves the right to delete customer information for members with a free account status at any time.

Information about your computer hardware and software may be automatically collected by This information can include: your IP address, browser type, domain names, access times, operating system, cookie information, referring website addresses, and Internet Service Provider. also collects geolocation information based on visitors' IP addresses. This information is used by for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Services. In order to better understand how users use its site and to improve its services, may also collect information about your use of our website, such as pages visited, links clicked, text entered, and mouse movements.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through the Services to third parties, such as registered agent services, tax referral services, tax professionals and attorney review, this information may be collected and used by them. encourages you to review the privacy statements of entities or services you access from our Service so that you can understand how those entities collect, use and share your information. is not responsible for the privacy statements, privacy practices, or content on websites or services outside of those we operate.

2. Use of your Personal Information collects and uses your personal information to operate and improve our Services and deliver the Services you have requested. may use your personal information to inform you of other products or services available from and its affiliates that may interest you. may contact you to participate in surveys to conduct research about your opinion of current services or of potential new services that may be offered. Additionally, may send you promotional and transactional text messages if you have opted in to receive such text messages. does not sell, rent or lease its customer lists to third parties. may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In cases where you request us to do so, we will share your personal information with trusted business partners so that they can offer you products or services that you've expressed interest in. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party without your express consent. may share data with vendors or processors to help us perform statistical analysis, send you email or postal mail, provide and process image capture, parsing, digital media content upload, processing and storing services, perform tasks required to complete a purchase transaction, provide customer support, or provide other types of customer relationship management and fulfilment. may also share information on your use of our Site, such as pages visited, links clicked, non-sensitive text entered, and mouse movements, with third party providers of web and application analytic services in order to enable to understand site usage, detect fraud and potential threats and improve its Services. All such third parties are prohibited from using your personal information except to provide these Services, and they are obligated to maintain the confidentiality of your information, although in some cases those third parties are allowed to use aggregated and de-identified data for the improvement of their own services.

Additionally, if you access our Services through a third party, and in the course of doing so you provide information to them, the third party may retain and use the information you provide pursuant to their privacy policy. In such cases, the third party's use of your personal information is governed by their privacy policy and not the privacy policy. uses tracking pixels and other technology to track the pages our customers visit within our websites. This data is used to understand our customers' needs, how customers use our Services, improve our Services and deliver customized content and recommendations to users whose behavior indicates that they are interested in a particular subject area. Please note that any "do not track" signals sent by your web browser or other mechanism have no effect on the collection of personally identifiable information by We use third parties such as Google Analytics for data collection and analytics to collect, process and store your site usage and browser information on our behalf when you use our Services. uses tracking to create remarketing audiences of users based on user behavior and visits to our website. may also target these users with custom ads based on affinities/interests, geographic and demographic signals. Users can opt out of some or all of these advertising features by visiting Facebook's ad page, Google's opt-out page or resources like the NAI consumer opt-out page. may use email addresses to target users with custom ads through third party advertising platforms. shares certain customer information described in Section 1 above with third parties to perform services (advertising) on our behalf. may disclose personal information when we believe it is required to comply with the law (e.g., a lawful subpoena, warrant or court order); to enforce or apply this Privacy Policy or our other policies or agreements; to initiate, render, bill, and collect for amounts owed to us; to protect our or our users' rights, property or safety; to protect our users from fraudulent, abusive, or unlawful use of the Services; or if we believe that an emergency involving the danger of death or serious physical injury to any person requires or justifies disclosure of personal information.

Information about our customers, including personal information, may be disclosed as part of any merger, acquisition, debt financing, sale of company assets, as well as in the event of an insolvency, bankruptcy or receivership in which personal information could be transferred to third parties as one of's business assets. In such an event, you may not have the right to opt out of any such transfer.

In certain situations, provides an API license to business partners in order for them to provide certain Services via their own websites or applications. In these situations, we may collect, store, and disclose to the relevant API partner your personal data to enable the API partner to offer our Services and/or its services to you, or for purposes of sending you marketing communications as permitted under applicable law. We also collect, store and use personal information gathered via the API business relationship for purposes of monitoring and improving our Services. “API” means an application programming interface(s) and any accompanying or related documentation, source code, SDKs, executable applications and other materials made available by RLI

3. Use of Cookies
Our website uses "cookies" to help personalize your online experience. A cookie is a text file that is placed on your device by a web server. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to allow you to be logged in to your account. If you register an account with, a cookie helps us recall your specific information on subsequent visits. This simplifies the process of recalling your personal information, such as billing addresses, shipping addresses, and so on. When you return to our website, the information you previously provided can be retrieved, so you can easily use the features of our Service.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to log in to your account or fully experience the interactive features of the Services.

4. How Users can Access, Change and Delete Their Information
You can access and change information previously submitted by logging into your account, selecting "Account Settings" and editing the data fields there. You can also change payment information in your paid account and remove payment information in terminated or downgraded accounts. Finally, you can modify or delete drafts, or delete completed documents, that you previously created in your account.

5. For California Residents
Effective January 1, 2020, the California Consumer Privacy Act of 2018 (CCPA) afforded California residents (i) the right to request disclosure of data collection and sales practices in connection with the requesting consumer; (ii) the right to have the requesting consumer’s information deleted, subject to certain exceptions; (iii) the right to request that their personal information not be sold to third parties, if applicable; and (iv) the right not to be discriminated against because they exercised any of the new rights.

California residents may submit a personal information or erasure request via email to will need to collect information from the requesting party to verify their identity, and will respond within 45 days of receiving a personal information request (subject to an additional 45-day extension in certain circumstances).

Please be aware that such a request does not ensure complete or comprehensive removal of your content or information and that there may be circumstances in which the law does not require or allow removal even if requested. For example, if your personal information is contained in a document created by a user, only that user can delete that document.

6. Security and Retention of your Personal Information
You are responsible for safeguarding and preventing unauthorized access to the user information and password that you use to access our Services. You agree not to disclose your password to any third party and you are responsible for any activity using your account, whether or not you authorized that activity. Please immediately notify of any unauthorized use of your account. uses industry standard security measures to secure your personal information from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. regularly reviews its security measures to consider appropriate new technology and methods. Please be aware that, despite our efforts, no security measures are perfect or impenetrable. retains your personal information for the length of time needed to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.

7. Changes to this Privacy Policy may change the provisions of this Privacy Policy at any time, and will always post the most up-to-date version on our website. We may provide notice by email to you at the last email address you provided us, by posting notice of such changes on our sites and applications, or by other means consistent with applicable law.

8. International Transfers
The Website is hosted in the United States. Accordingly, by providing your personal information through the Website, you consent to the transfer of your personal information from your country of residence to the United States. With regard to data transfers from the European Economic Area to the U.S., we have self-certified to the EU-U.S. Privacy Shield Framework.

In certain jurisdictions where we are authorized to provide legal advice directly to customers, our Services are provided using tools or systems located in both the United States and the United Kingdom; by engaging to provide legal documents, you consent to the transfer of your personal information from your country of residence to both the United States and the United Kingdom.

9. Contact Information welcomes your comments regarding this Privacy Policy. Please Contact Us. Our email address is

For more information, please review our Terms of Service